How can I get a refund? (iOS)

Unfortunately, we can’t manage or control your subscription and payments as Apple doesn’t provide us access to your billing information. A decision on the refund must be made by Apple. But we’ll be happy to guide you through requesting a refund.

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. Tap or click "I'd like to."
4. Choose "Request a refund."
5. Choose the reason why you want a refund, then choose Next.
6. Choose Flo, then choose Submit.

You will then receive an email from Apple with a decision.

If you're using an Android device, learn how to request a refund here.

If you've purchased a subscription at app.flo.health, read the article here.