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  1. Flo
  2. Subscriptions & Billing

Subscriptions & Billing

iOS

  • How can I cancel my subscription? (iOS)
  • How can I get a refund? (iOS)
  • I’ve purchased a Premium subscription, but Premium features are greyed out

Android

  • How can I cancel my subscription? (Android)
  • How can I get a refund? (Android)

Web

  • How do I activate my web subscription in the app?
  • How do I cancel a web subscription?
  • How do I get a refund for a web subscription?

Promo codes

  • What should I know about Flo promo codes?
  • Where can I find a Flo promo code?
  • How do I enter the promo code?
  • What platforms can accept my promo code?
  • I get an error message after entering Flo promo code. What should I do?
  • When will my promo code expire? How can I check that?
See all 8 articles

Reimbursing Flo Premium with your FSA/HSA funds

  • What is an FSA/HSA, and how does it relate to Flo?
  • How to make an FSA/HSA purchase for your Flo Premium Subscription?
  • Which Flo Premium subscriptions can be reimbursed?
  • Where can I find the receipt(s) for my Flo Premium purchases?
  • What happens if I then cancel my Flo Premium subscription?
  • Can I reimburse a subscription that I bought for someone else?

General Information

  • What is included in Flo Premium?
  • What’s included in the free version?
  • I paid for a subscription, but I can't access Premium features
  • Flo isn’t listed under my subscriptions
  • What is the price for a Flo subscription?
  • I have purchased a subscription but my Flo account is not found
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