How can I cancel my subscription? (Android)

If you need to end your Flo Premium subscription purchased with your Google account, follow these 6 steps to do it quickly on your Android device:

1. Open the Google Play Store app.
2. Tap your profile icon at the top right.
3. Tap Payments & subscriptions > Subscriptions.
4. Select the subscription you want to cancel.
5. Tap Cancel subscription.
6. Follow the remaining on-screen instructions.

Click here to view the step-by-step images

Important: Please make sure to cancel at least 24 hours before your trial or billing period ends to avoid being charged.

Not sure where you purchased your subscription?

Check your email for your digital receipt. If the subscription was made through Google, your receipt will explicitly mention Google Play.

Contact our support team

If you need help, please contact our Support Team. Please locate the Contact us button in the bottom left corner of the screen and submit your subscription cancellation request. To help us handle your request fast, include:

• The email address you used to purchase Flo Premium and the Transaction ID (looks like GPA.XXXX-XXXX-XXXX-XXXXX).
• A screenshot of your receipt (optional but helpful).