We are sorry to hear that you are not satisfied with your subscription. We’ll be happy to assist you in getting a refund.
To issue a refund, we need the order number. When you subscribed, you should have received a confirmation email that you can use as a receipt. You will find your order number on this receipt.
If you can’t find your confirmation email, you can get a receipt online:
- Visit pay.google.com and sign in with your Google account.
- On the left, tap Subscriptions and services.
- Tap Manage - View transactions.
- Select an order to see your receipt.
Please tap Contact us at the bottom of the page and send us the transaction ID as follows GPA.XXXX-XXXX-XXXX-XXXXX..X. We’ll proceed with issuing a refund.
If you're using an iOS device, learn how to request a refund here.
If you've purchased a subscription at app.flo.health, read the article here.