Where can I find my receipt?

Once you finalize your Flo Premium purchase, your receipt is sent to the email address specified during checkout.

Generally, this receipt includes the following information:

• The source of your subscription (make sure Flo Health is mentioned anywhere in the receipt to confirm that the charge is related)
• The date of purchase
• The total amount paid
• A description of the service purchased, for example, “Flo Premium (yearly)”

Where can I find the receipt? 

First, please check your email inbox. Depending on the source of your subscription, the receipt might be sent by Apple, Google Play, PayPal, or Flo Health directly. Please check your spam folder as well.

To find a receipt from your App Store purchase, please follow these steps:

1. Open the App Store.
2. Tap your profile icon in the top right corner.
3. Tap your name.
4. Scroll down and tap Purchase History.
5. Find your Flo purchase, and then tap “Total” to see details.
6. Tap “Resend receipt” to have a new receipt emailed to you.

To find a receipt for your Google Play purchase, try the following:

1. Visit pay.google.com and sign in to your Google account.
2. Tap Subscriptions and services on the left.
3. Tap Manage > View transactions.
4. Select the Flo order to see your receipt.

If you are unable to find a receipt for website purchases, please use the “Contact us” button in the bottom-left corner of this page to submit a request to contact our support team. We will be happy to assist!