Let’s try to fix the issue:
- Open Security app.
- Go to Security > Accelerator > Settings (at the top right corner) > Memory acceleration whitelist > Add to whitelist > Add Flo.
- Go to Security > Permissions > Auto-launched apps > Enable Autolaunch for Flo.
- Go to Security > Permissions > Notifications of apps > Enable notifications for Flo.
- Go to Security > Power > Standby management > Allow Flo to run in the background.
After that, remove Flo from the phone memory (open apps) and restart.